FAQs

What types of beauty devices do you offer?

Mavaya specializes in innovative beauty devices designed to enhance skin health. Our product range includes devices such as the 7 Colors Anti-Wrinkle Facial Massager, which utilizes advanced technologies like ion absorption, vibration, and various light therapies to promote skin rejuvenation and elasticity.

How do your beauty devices work?

Our beauty devices employ a combination of scientific principles and advanced technologies. For instance, the 7 Colors Anti-Wrinkle Facial Massager utilizes different light wavelengths to target specific skin concerns, while ion absorption and vibration enhance the penetration of skincare products, improving overall efficacy.

Are your products suitable for all skin types?

Yes, our beauty devices are designed to be suitable for a wide range of skin types. However, it is advisable to consult with a skincare professional if you have specific skin conditions or concerns to ensure the best results.

What is the expected duration of use for optimal results?

For optimal results, it is recommended to use our beauty devices consistently. Most users report noticeable improvements in skin texture and elasticity within 4 to 6 weeks of regular use, depending on individual skin conditions and adherence to a skincare routine.

What is your return policy for beauty devices?

We have a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. Please note that certain items, such as personal care goods, are non-returnable. For more details, please refer to our return policy.

How can I contact customer support for further inquiries?

You can reach our customer support team by emailing us at info@mavaya.co. We are committed to addressing your inquiries and providing assistance as needed.

Do you offer international shipping?

Yes, we offer international shipping to various locations. Shipping times and costs may vary based on the destination. Please check our shipping policy for more detailed information.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment through our designated carrier's website.